REWRITE:
Dear Sunbox Corporation,
Your website needs to be revamped so I can order light bulbs by lamp type.
I have a Sunbox DL and am disappointed I have to disassemble the front cover of my lamp to identify the bulb type. I then have to reassemble it to use it while I wait for the bulbs to show up. Then I have to do it again, to install the bulbs.
Why can't you list the width and lux power of the bulbs that go with the product on the product page? Then I could order replacements off the product page.
OR you could just link to the bulb page and list the models that it fits below.
Either way you are delivering extra customer service at little cost.
IF you do option one, it would allow you to up-sell extra bulbs that go with the product at the time of purchase. This would probably increase you revenue by 5-10% with only a little investment on your website.
Personally, when the light bulbs burned out in my original sunbox, I found it very difficult to get the correct replacement bulbs. And in my winter depressive state, I pretty much said "fuck it" and let the lamp sit unused for a long, long time.
In fact, your product went into storage for several years. That is years of bulb sales you missed.
Listen to me, I am the voice of the consumer.
4/04/2006
3/26/2006
Ambien
Ambien is a sleepy cat,
But you know that
In fact, it would not surprise you
To see her go
To sleep on cue
Not put to sleep
But go to sleep
As in late at night
Counting sheep
Her teetering and tottering
Gives you a clue
Of what is about to ensue
But give a push and a prod
Keep away the nod
For now you have an opportunity
To let Ambien know what
How you think of her
It is a chance to explain
How you want to hang
Yourself
When she rants and raves
About herself
Her petty victories or backstabbing stance
Or personal affronts
Which all to often
You must bear the brunt
It is enough to keep you up at night
Your mind running in tight
Little circles
So be honest for a change
Get it off your chest
Because odds are
After you have expressed
Your anger, scorn and wrath
The the morning after the aftermath
It will not be on Ambien's mind
More likely it will be
Who left behind
The empty pint of Chunky Monkey and
Crummy cracker wrappers
According to her
It is all that matters
But you know that
In fact, it would not surprise you
To see her go
To sleep on cue
Not put to sleep
But go to sleep
As in late at night
Counting sheep
Her teetering and tottering
Gives you a clue
Of what is about to ensue
But give a push and a prod
Keep away the nod
For now you have an opportunity
To let Ambien know what
How you think of her
It is a chance to explain
How you want to hang
Yourself
When she rants and raves
About herself
Her petty victories or backstabbing stance
Or personal affronts
Which all to often
You must bear the brunt
It is enough to keep you up at night
Your mind running in tight
Little circles
So be honest for a change
Get it off your chest
Because odds are
After you have expressed
Your anger, scorn and wrath
The the morning after the aftermath
It will not be on Ambien's mind
More likely it will be
Who left behind
The empty pint of Chunky Monkey and
Crummy cracker wrappers
According to her
It is all that matters
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